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Frequently Asked Questions
The creation of your art generally takes about 1 week. Shipping typically adds another 3-7 days, as we use FedEx/DHL for delivery. Therefore, you can expect to receive your purchase within 10-14 days after placing the order. For bulk orders, please contact us at info@oilartsy.com to confirm the precise time frame.
If you are not satisfied with your purchase, you can apply for a return within 30 days. Please contact us at info@oilartsy.com for a return authorization.
Yes, once your order is shipped, we’ll provide a tracking number that allows you to check the status of your package online.
Yes, our artworks can be shipped to multiple countries internationally. Shipping costs and delivery times may vary based on area; for more information, please contact info@oilartsy.com.
Our artworks are crafted using high-quality, eco-friendly oil paints and canvases. Each painting is meticulously created to ensure lasting beauty and value. For more details, please contact us at info@oilartsy.com.
Yes, we can customize according to your preferences. Please contact our customer support team with your specific requests at info@oilartsy.com.
You can browse and buy our artworks directly from our website. Once you select your desired piece, click to purchase and follow the prompts to complete your payment.
To maintain the best condition of your artwork, avoid direct sunlight and extreme humidity. Regularly dust the surface gently with a soft cloth.
We accept major credit cards, PayPal, and other secure payment methods to ensure your transaction is safe and hassle-free.
Our customer service team is always happy to assist you. Please email us at info@oilartsy.com.
Feel free to reach out via our contact page! Our team is always ready to assist you with any inquiries.



